First Time Borrowers

The Charlotte ToolBank provides tool and special event equipment for charitable organizations to complete their work in the community.

There is no membership fee to become a ToolBank member. Only charitable organizations are eligible for a ToolBank membership, such as:

  • Nonprofit/Charitable/Tax exempt organizations
  • Schools and PTAs/PTOs
  • Neighborhood associations
  • Faith-based groups
  • Civic organizations
  • Government agencies

A 501(c)3 tax exempt determination letter is not a requirement for ToolBank membership.

Not sure if your agency is already a member?  Give us a call at 704.469.5800 and we will let you know.

Already a member but you are having trouble logging into your existing account? Did you add .tb to the end of your email address for your user name? Still having trouble? Email us at or call us at 704.469.5800. We will help you get logged in.

Are you new to your organization and need to get added to your account? Email us at We will walk you through the process of getting added to your organization’s account.

Becoming a ToolBank member agency easy!

Complete our brief online membership application below.

After you apply, please email your supporting documents to

Acceptable Documentation

Nonprofit/Charitable/Tax Exempt
• Tax exempt determination letter
Neighborhood association, Civic organizations, PTAs/PTOs
• Organization charter
• Brochure
• Meeting minutes
• List of officers
• Registration with local government
Faith-based groups
• Worship schedule
• Tax exempt determination letter
Schools, Government agencies
• Letter briefly outlining the purpose of the school or agency (on school or department letterhead)

Review our member agency agreement and service policy.

If you have any questions or need assistance, please contact us at 704.469.5800 or

Complete applications are usually approved in less than 48 hours. Once your application is approved, your agency is immediately eligible to borrow tools. Members can submit a tool order at any time by clicking the ‘Order Tools’ button to the right. It’s fast and easy. ToolBank staff will contact you as soon as possible to confirm your order and pickup appointment.