First Time Borrowers

The Charlotte Community ToolBank provides tool and special event equipment for charitable organizations to complete their work in the community.

Becoming a ToolBank member agency easy! Complete our brief online membership application.

There is no membership fee to become a ToolBank member. Only charitable organizations are eligible for a ToolBank membership, such as:

  • Nonprofit/Charitable/Tax exempt organizations
  • Schools and PTAs/PTOs
  • Neighborhood associations
  • Faith-based groups
  • Civic organizations
  • Government agencies

A 501(c)3 tax exempt determination letter is not a requirement for ToolBank membership.

Not sure if your agency is already a member?  Give us a call at 704.469.5800 and we will let you know.

Before you begin your application, please note the following:

Please be prepared to upload documentation of your charitable status while applying.

Acceptable Documentation

Nonprofit/Charitable/Tax Exempt
• Tax exempt determination letter
Neighborhood association, Civic organizations, PTAs/PTOs
• Organization charter
• Brochure
• Meeting minutes
• List of officers
• Registration with local government
Faith-based groups
• Worship schedule
• Tax exempt determination letter
Schools, Government agencies
• Letter briefly outlining the purpose of the school or agency (on school or department letterhead)

Review our member agency agreement and service policy.

Please remember to write down your password. The application process creates a user account for you in our online tool ordering system, which is how you will order tools and manage your account.

If your agency is eligible to become a ToolBank member and you have documentation of your charitable status handy, then click the ‘Apply Now’ button below to begin your membership application. If you have any questions or need assistance, please contact Maureen Krueger, at 704.469.5800 or

Complete applications are usually approved in less than 48 hours. Once your application is approved, your agency is immediately eligible to borrow tools. Members can submit a tool order at any time by clicking the ‘Order Tools’ button to the right. It’s fast and easy. ToolBank staff will contact you as soon as possible to confirm your order and pickup appointment.