Mission Statement
“The ToolBank stewards an inventory of tools for lending to charitable organizations to increase the impact of their mission-related efforts in the community.”

Vision Statement
The ToolBank strives to be the premier tool lending resource, serving all charitable organizations in its metropolitan area.

Values Statement
The ToolBank achieves its mission and vision through:

Tool Stewardship – we will assertively steward ToolBank resources so as to maintain inventory value, promote long-term viability, and ensure responsible usage and care of the tools by the borrower.
Superior Customer Service – we will be accessible, professional, communicate clearly and execute with excellence and accuracy so as to exceed the expectations of all member agencies, volunteers, donors and visitors.
Accountability - we are committed to demonstrating integrity with resources, finances, and relationships with the expectation that member agencies, volunteers, network affiliates, and donors will do same.
Community Strengthening – we will act collaboratively to ensure the best interest of the community, its members, and the national ToolBank USA affiliate network to strengthen the ToolBank brand and mission.